Payment Information

Please make checks payable to:
Centerville Utlilty Department
300 Church Street Suite A
Centerville, GA  31028

OR CLICK HERE TO MAKE AN ONLINE PAYMENT

Business Hours:
Monday-Friday
8:00AM - 5:00 PM
Phone: 478-953-3222
Fax:  478-953-9599
 
Cash, checks and money orders are accepted at the walk-up windows as well as the drive-thru window.  Credit and debits cards are accepted at the walk-up windows only.  

Bank Draft Information

We offer bank draft service to our customers.  The customer must come in our office to fill out the draft form.  A voided check (or copy of a check) is required to attach to the form before it is mailed to the customer’s bank.  The information is entered into our computer so the account will be ready to draft the following month.

After the utility account is set up on draft, a note will appear on the monthly bill mailed to the customer.  On the lower left side of the bill form there will be a note advising of what day the drafts will be processed.  Also, above the name “***DRAFT***” will appear.  We normally process drafts a few days before the due date.


NSF Check Policy

Our bank will automatically re-deposit a NSF check.  If the check is NSF at the time it is presented again, the bank will return the check to our office for collection.  We will then send a letter to the customer and charge the account a $20 return check fee.  The customer is given 10 days to pay cash or money order for the returned check and fee.  If the check and fee are not paid within the 10 day period, the service is cut off and a $20 service fee will be charged to the account.  Service will be reconnected once the money is received.

We limit the number of returned check within a one year period to three (3).  When we receive the third returned check, a letter is sent advising the customer that their account has been placed on a “NO CHECK” status.  For a period of one year, no checks will be accepted as payment on the account.  The customer will need to pay with cash or money order.  After the one year period is over, the account will be taken off the “NO CHECK” status and the customer can return to using checks.  If another check is returned, the account is placed on the “NO CHECK” status permanently.
 
Bad Debt Policy

After the utility account has been final billed, the customer has 90 days to pay the bill in full or make payment arrangements to avoid being turned over an outside collection agency.   If the account remains unpaid after 90 days, the account is turned over to collections.  Once the account has been turned over to collections, we can no longer accept payment or make payment arrangements for the bad debt.  All correspondence will need to be directed to the collection agency.